Privacy Policy

The information provided by the client is necessary for the processing and delivery of orders.
BVBA NANEX COMPANY undertakes to comply with the Belgian legislation on the protection of personal data. The relevant legislation can be consulted on the Privacy Commission website: www.privacycommission.be.

The personal data provided is stored in BVBA NANEX COMPANY’s information system. The collected data is stored for a period of 180 days after which the data is archived. It undertakes to use this information solely for the purpose of implementing the agreements. This information can also be used to inform the client with regards to its marketing and activities. If you do not wish to receive any emails from BVBA NANEX COMPANY in the future, please report this by sending an email to contact@nanexcompany.com.

The customer may consult, correct or amend his personal information by sending an email to BVBA NANEX COMPANY on the following email address: contact@nanexcompany.com. Under no circumstances may this personal information be transferred to third parties.

In the first instance we would like to emphasize that your data and privacy are of great importance to us. You provide us with your data and we therefore feel responsible to treat this data with the greatest care and confidentiality. In the following ‘privacy policy’ we describe in a clear and transparent way how we use and process your (personal) data. If you have any further questions about your data and privacy you can always contact us via the data below.

We collect and process your (personal) data in the context of our work. We act in accordance with the “Law on the protection of natural persons with regard to the processing of personal data of 30.07.2018” and in accordance with the “General Data Protection Regulation” which applies throughout the European Union as from 25 May 2018.

For further information about your rights under the “General Data Protection Act”, please follow the link to the Data Protection Authority.

Nanex develops and produces innovative protective coatings. Our dream? Helping people protect and preserve their most beloved purchases. This allows them to enjoy themselves to the full. Nanex technology enables people to enter a new dimension of ‘caring for’. This allows them to cherish their items for a longer period of time. We collect and process your data to enable the execution of the agreement and deliveries in an efficient manner. We are therefore a data controller within the meaning of the “General Data Protection Regulation”. We can be contacted by post or e-mail using the following coordinates:

BVBA NANEX COMPANY with the trade name Nanex
9990 MALDEGEM at Kleine Bogaardestraat 57
gdpr@nanex.com
+32 9 223 07 72

We process personal data in the context of our work and services as a manufacturer and supplier of innovative protective coatings. We specifically collect and process data for the following purposes;

Delivery of your order: for this we need your name, e-mail address, address and telephone number. This allows us to deliver your order and keep you informed about your order.
Your account: in your account, when you create it, we store the following information: your name, address(es), telephone number, e-mail address, payment details and your orders and favorites. We do this so that you do not have to re-enter this information every time, this saves a lot of time and so you can order your favorite product faster.
Newsletters: you can subscribe to our newsletters. This way you will be kept informed of all our actions, promotions and news. If you no longer wish to receive the newsletter, you can always unsubscribe from this letter. We provide a link in the newsletter for this purpose.
We only collect and process your data if there is a legal basis for this. Specifically, we use your data:

because this is necessary to execute the agreement as well as possible;
because you have explicitly given us your consent;
because we are legally obliged to do so.

In some cases we are forced to pass on your data to third parties who will process your data on our behalf. These processors are selected by us with the greatest care so that they can offer all the necessary guarantees to guarantee the security and confidentiality of the processing of your data.

Under no circumstances will the data provided be passed on to third parties outside the European Union. We will keep them for the period necessary to guarantee a correct service. The specific storage periods depend on the processing activity.

We will treat the data provided with the greatest care and confidentiality in accordance with the applicable legislation and regulations. We can guarantee that we take the necessary security measures to prevent ‘data breaches’ and to guarantee the safe processing of personal data.

You can consult your personal data free of charge, have them corrected, modified and deleted by requesting this by e-mail from us. This can be done by sending an e-mail to us at gdpr@nanex.com.

You can also object to the processing of the data by us. This can be done by sending an e-mail to us at the address gdpr@nanex.com.

Complaints about the collection and processing of data by us can be addressed to the address gdpr@nanex.com.